Frequently Asked Questions

Yes! We bring all the necessary supplies, including eco-friendly products. If you prefer a specific brand or product for certain areas, feel free to let us know, and we’ll use what you leave out.

It’s entirely up to you! You can either stay home during the cleaning or let us in with provided instructions. If you’re not available, feel free to leave a key with a doorman or in a safe spot. Just make sure to inform us ahead of time.

Our deep cleaning service is perfect for spaces that haven’t been cleaned in a while, move-in/out cleanings, or post-construction jobs. It includes all tasks in a standard cleaning, plus extra detailing like cleaning inside the fridge, oven, and cabinets, deep bathroom cleaning, baseboards, radiators, and more. We also pay special attention to pet hair removal for furry friends!

You can book up to three months in advance! We are flexible and happy to work around your schedule to find the best time for you.

Yes, all our cleaners are insured and thoroughly background-checked to ensure your peace of mind while we clean your space.

Yes! If you need post-construction or move-in/out cleaning, please contact us directly via email or phone to discuss the details and schedule your service.

You can cancel or reschedule a deep cleaning with no penalty as long as it’s before 48 hours of the appointment. If you need to cancel within the 48 hours timespan, you have the option to reschedule that week. Cancellations after 48 hours will incur a 50% fee of the total appointment cost.